If nothing happens when you turn the knob it s usually because the set screw holding the knob to the rod has worked itself loose.
Thumb press door handle not working.
1 remove the grommet from the rear of the door.
If you live somewhere more rural or don t want to deal with it all call 800 566 1986 and describe the problem.
For serious lock problems it is usually best to call a locksmith or to replace the lock entirely.
They can supply you with a replacement part free of charge due to the lifetime guarantee from baldwin.
Because touch sensitive door locking systems require extra wiring within the door it is possible that over time repeated door opening and closing will strain the wire looms containing the system wires causing them to loosen or break.
The hold open washer sometimes binds causing the door to remain partially open.
The thumb latch feature on older handleset mortise locks were never terribly efficient it was usuallthe second thing to fail after the inner knob would come loose due to inadequate set screw issues.
2 loosen but do not remove the exterior door handle bezel retaining screw and remove the exterior door handle bezel.
If the bolt moves but not enough to allow the door to open the.
The lock mechanism may not work simply because the lock is dirty or dry and needs to be lubricated with graphite do not use any type of oil because this will gum up the works.
An improperly functioning latch may be the result of a poorly fitting door.
When this happens the door does not shut and opens up at any time.
Step 2 adjust the striker plate which will have two screws mounted in adjustable slots.
If you are handy with a screwdriver take your broken thumblatch off the door and take it to a baldwin dealer.